Logo Hotel Wilden Mann Luzern
Logo Hotel Wilden Mann Luzern

Reviews

You are curious what our clients
think about the Wilden Mann?
Here you find our guest comments.

In total 3044 guest reviewed their stay with us on 14 online portals – with guest satisfaction of 90%.

Summary
Reviews

Categories

Room (89%)
Location (95%)
Cleanliness (94%)
Service (94%)
Price (84%)
Breakfast (88%)
Restaurant (91%)
Conference / Banquet (90%)
Bar (91%)

Portals

92%
Customer Alliance
(1696 Reviews)
90%
Google
(687 Reviews)
90%
Logitravel
(635 Reviews)
81%
Booking.com
(217 Reviews)
90%
Hotels.com
(106 Reviews)
90%
Despegar.com
(98 Reviews)
100%
Facebook
(87 Reviews)
89%
Expedia
(83 Reviews)
91%
HolidayCheck
(82 Reviews)
78%
Hotel.de
(44 Reviews)
89%
Agoda
(14 Reviews)
90%
Zoover
(12 Reviews)
90%
Yelp
(11 Reviews)
86%
Orbitz
(4 Reviews)
90%
Travelocity
(2 Reviews)
90%
Atrapalo
(1 Reviews)
73%
HRS
(1 Reviews)
80%
Petit Fut�
(1 Reviews)
94%
Hotelreservierung.de
(1 Reviews)
86%
written by Ângelo Grilo
2024-11-07
Muito boa, é como dormir num monumento histórico
more details
Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (no review)
Value for money (80%)
A decoração
Service (80%)
Location (100%)
100%
written by Sona Alberto Djalo
2024-11-04
Muito boa, a localização e o staff foram excelentes
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (100%)
Location (100%)
96%
written by André
2024-03-16
allgemein war das Personal und das Hotel sehr beeindruckend.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (80%)
wurde eingeladen ohne preis angabe deswegen kann ich diesen punkt nicht ausfüllen.
Location (100%)
96%
written by Familie Lauper, Spiez
2024-03-13
Gut geführtes Hotel mit Charme und guter Lage. Vorzügliches Restaurant (bei diesem Besuch von Luzern anderweitig gegessen).
more details
Room (100%)
Ideale Lage nahe Bahnhof, Schiffstation und Zentrum
Cleanliness (100%)
Freundliches und hilfsbereites Personal.
Breakfast (100%)
Grosse Vielfalt.
Restaurant (no review)
Value for money (80%)
Service (100%)
Fairer Preis für Zimmer inkl. Frühstück.
Location (100%)
Alles perfekt sauber.
100%
Anonymous
2024-03-08
??????????? ?????, ??????????? ????????! ??? ???????!
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Roland Hofstetter
2024-03-07
Sehr persönlicher und zuvorkommender Service, es war ein schönes Erlebnis für mich!
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
82%
Anonymous
2024-03-07
Sehr gut, Personal sehr freundlich
more details
Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (60%)
Leider haben wir als Hotelgäste (7 Tage) einen sehr kleinen und ungemütlichen 2er Tisch erhalten für das Nachtessen.
Value for money (100%)
Service (80%)
Location (100%)
96%
written by Jürg Schmid und Berit Gloor
2024-03-05
Gemütliches und historisches Hotel
more details
Room (100%)
Perfekt und ruhig gelegen
Cleanliness (100%)
Breakfast (80%)
Einfach, jedoch alles vorhanden...
Restaurant (60%)
Value for money (100%)
Gemütliches Eggzimmer
Service (100%)
Location (100%)
97%
Anonymous
2024-03-03
Es hat uns bei Ihnen gefallen. Werden wieder kommen.
more details
Room (100%)
Zentraler geht nicht.
Cleanliness (100%)
Wie es sein sollte.
Breakfast (100%)
Schöner Raum. Reichliches Angebot.
Restaurant (80%)
Für grössere Personen sich die Tischbeine nicht optimal. Atmosphäre eher finster. Küche war ok. Service gut.
Value for money (100%)
Sehr gemütlich eingerichtet.
Service (100%)
Mit der Hotel Card ist ein Besuch sehr preiswert.
Location (100%)
Haben nichts zu beanstanden.
100%
Anonymous
2024-03-03
Ich kenn das Haus und komme immer wieder
more details
Room (100%)
Cleanliness (100%)
Ausgesprochen Hilfsbereit und gastfreundlich
Breakfast (100%)
Was das Herz begehrt und den Magen freut!
Restaurant (80%)
Value for money (100%)
Heimelig, grosszügig, stilvoll
Service (100%)
Location (100%)
100%
written by Angela
2024-03-03
Ich kann nur sagen: gerne immer wieder! Wunderschönes und charmantes Stadthotel mit sehr freundlichen Mitarbeiter!
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Unser Zimmer für drei Personen war einfach sensationell! Wir hatten ein schönes Zimmer mit einem separaten 2. Zimmer und ein gräumiges Bad.
Service (100%)
Location (100%)
94%
written by baccouche
2024-02-28
mon expérience est très bien passer
more details
Room (100%)
très bien
Cleanliness (100%)
très bien
Breakfast (80%)
bien
Restaurant (80%)
bien
Value for money (100%)
satisfait
Service (100%)
bien
Location (100%)
satisfait
97%
Anonymous
2024-02-28
Das Hotel hat Flair - wir hatten ein sehr grosses Zimmer/Suite - aber das Bad ist zu klein
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Das Bad ist sehr klein - v.a. die Dusche
Service (100%)
dank Hotelcard - sonst wäre es zu teuer...
Location (100%)
97%
Anonymous
2024-02-28
symphatisch , angenehm ,praktisch
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (100%)
90%
Anonymous
2024-02-25
sehr gut, emofehlenswertes Hotel
more details
Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
written by Pillonel
2024-02-24
Excellent 10/10. .
more details
Room (100%)
Cleanliness (100%)
?
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
88%
written by Irene Franck
2024-02-22
Sehr angenehmer Aufenthalt. Komme gerne wieder
more details
Room (100%)
Cleanliness (80%)
Breakfast (60%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2024-02-05
Sehr schönes Hotel an guter Lage mit freundlichem Personal
more details
Room (100%)
Cleanliness (100%)
Breakfast (60%)
Restaurant (80%)
Value for money (100%)
Grosses Zimmer gut ausgestattet.
Service (100%)
Location (100%)
96%
written by Marie Morand
2024-02-05
Très agréable, c'est un hôtel que j'ai choisi pour un voyage de groupe sur le baroque en Suisse et nous y resterons 3 nuits ce printemps.....
more details
Room (100%)
Proche de ce que nous allions visiter (église des Jésuites), quartier sympathique
Cleanliness (100%)
Breakfast (100%)
menu gastronomique végétarien inventif, léger, délicieux
Restaurant (80%)
Value for money (100%)
Grande, agréablement meublée
Service (80%)
Prix du marché relativement consistant mais les prestations sont à la hauteur. Dommage que le petit déjeuner ne soit pas inclus
Location (100%)
100%
written by MICHEL ALAIN ET CATHERINE
2024-02-02
Dimanche soir - restaurant fermé mais le reste tres bien
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
96%
Anonymous
2024-02-02
L'établissement est agréable et ancien, on s'y sent bien
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
88%
Anonymous
2024-01-31
Bonne, le restaurant était trop cher à mon avis
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (60%)
Value for money (100%)
Très
Service (80%)
Location (100%)
96%
written by Miguel de Lima
2024-01-31
Ich war sehr zufrieden, aber ich halte es nicht für eine gute Idee, dass man gezwungen wird, diesen Teil zu schreiben. Er sollte freiwillig sein
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (60%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by MarClau
2024-01-30
Très satisfaits. Le restaurant est fermé le dimanche sinon nous y aurions été.
more details
Room (100%)
Près de la gare et du centre
Cleanliness (100%)
Breakfast (100%)
Très complet
Restaurant (60%)
Value for money (100%)
Beaucoup de finesse dans la déco, belle surface, confort de la literie et propreté impeccable
Service (100%)
Location (100%)
Etablissement super propre
96%
Anonymous
2024-01-29
Sehr zentral, sauber
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (100%)
Service (80%)
Location (100%)
64%
Anonymous
2024-01-27
Disappointing. We stayed in 2017 and loved it but this visit was disappointing. Access to our room involved a lot of stairs, the decor and furnishings were old, and the hot tap water was tepid. When we complained about the water we were told to run it for ten minutes ! Location and food were good but we will not stay here next time.
more details
Room (80%)
Cleanliness (60%)
Breakfast (100%)
Restaurant (60%)
Value for money (40%)
Service (60%)
Location (80%)
96%
written by Kevin Rowland
2024-01-25
Very satisfying and made our stay
more details
Room (100%)
Right in heart of Lucerne
Cleanliness (100%)
Really helpful with our questions
Breakfast (100%)
Excellent choices
Restaurant (60%)
Value for money (100%)
Spacious with good view
Service (80%)
Na
Location (100%)
Spotless
100%
written by Stefano Corgnati
2024-01-24
L' hotel Wilden Mann e' garanzia di qualita' a Lucerna.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (60%)
Value for money (100%)
Service (100%)
Location (100%)
71%
Anonymous
2024-01-23
Gastfreundlichkeit an der Rezeption ist genügend. Wir haben nicht das Gefühl bekommen, dass man sich freut, dass wir sa sind.
more details
Room (80%)
Cleanliness (60%)
Rezeption mässig freundlich. Am 3.1.2024 eingecheckt. Mein Geburtstag war ebenfalls am 3. 1. - Und niemand hats gemerkt. Und das, obwohl ich einen Ausweis zeigen musste...
Breakfast (80%)
Restaurant (60%)
Ente war nicht ros, sondern fast durchgebraten. Dürfte in einem Restaurant dieser Preisklasse nicht passieren.
Value for money (60%)
Etwas in die Jahre gekommen
Service (60%)
Location (100%)
85%
Anonymous
2024-01-23
Great and the place was close to all the important places
more details
Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
94%
Anonymous
2024-01-23
Freundlich und einladend
more details
Room (100%)
Perfekt zur Stadt und zum See
Cleanliness (100%)
Breakfast (100%)
Freundlicher Service, Auswahl gut
Restaurant (80%)
Essen gut, Service beim Weihnachtsmenu überfordert
Value for money (100%)
Gemütlich
Service (80%)
Uns fehlt ein Vergleich.
Location (100%)
96%
Anonymous
2024-01-22
I enjoyed my stay with you over the New Year
more details
Room (100%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
96%
Anonymous
2024-01-21
Sehr freundliches Personal
more details
Room (100%)
Cleanliness (100%)
Perfekt
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
93%
written by Lugon
2024-01-21
Le (court) séjour fut très agréable dans cette partie de la Ville de Lucerne
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (100%)
Location (100%)
100%
Anonymous
2024-01-20
??????? ??? ???????????. ??? ???????
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
written by michèle
2024-01-20
très plaisante, ville magnifique et pleine de ressources
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
luminosité, espace et bon confirt
Service (80%)
Location (100%)
100%
written by Ann
2024-01-19
Stairs were difficult with the luggage
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
82%
Anonymous
2024-01-19
Sehr gut. Zum weiter Empfehlung.
more details
Room (80%)
Sehr schnell vom Bahnhof zu erreichen!
Cleanliness (80%)
Sehr freundlich!
Breakfast (80%)
Reiche Auswahl!
Restaurant (80%)
Sehr gute und zuvorkommende Bedienung!
Value for money (100%)
Wunder schön hergerichtet. Mit Rosenblätter zu einem Herzen.Danke
Service (80%)
Das Angebot war gut!
Location (80%)
alles sehr sauber.
91%
written by Gabriella
2024-01-19
Nous y retourneront très certainement et très volontiers. Tout le personnel était très professionnel et très aimable. Cet hôtel est situé dans un quartier tranquille et proche des commerces, restaurants, de la gare...tout simplement parfait! Nous avons passé un excellent séjour ! Merci !
more details
Room (80%)
Proche de tout (gare, commerces, restaurants, balade..). Vraiment parfait!
Cleanliness (100%)
Tout était parfait ! petit + appréciable : la machine à café/thé à l'étage !
Breakfast (100%)
Très varié! Il y avait de tout. Le service à table était excellent !
Restaurant (100%)
Nous y avons mangé le jour de Noël; repas raffiné, bien présenté et surtout succulent! La jeune fille qui nous a servi était tout simplement adorable!
Value for money (80%)
Décorée avec goût (mobilier ancien : j'ai beaucoup aimé). Nous avions 2 chambres, 1 simple et 1 double. La chambre simple n'était pas très insonorisée par rapport à la double qui avait une double porte, mais cela ne m'a pas dérangé plus que ça.
Service (80%)
Correct. par rapport au service que l'on trouve dans ce bel hôtel si bien situé !
Location (100%)
L'aspirateur n'était pas passé très souvent (sur les 5 jours que nous y avons séjournés!) surtout qu'il y a de la moquette et les dalles de la salle de bains sont blanches, cela se remarque, mais propre !
100%
written by Ruckli
2024-01-19
Sehr netter Empfang - auch das checken out war sehr gut.
more details
Room (100%)
Altstadt
Cleanliness (100%)
Nettes Personal
Breakfast (100%)
Schönes Buffet
Restaurant (100%)
Value for money (100%)
Service (100%)
Stimmt alles
Location (100%)
War alles sehr sauber
92%
Anonymous
2024-01-16
Es war sehr schön überall freundliche Mitarbeiter
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Es gab leider kein warmes Wasser zum Duschen
Service (80%)
Location (100%)
91%
Anonymous
2024-01-08
Sehr schöner Aufenthalt im traditionsreichen Hotel mitten in der Altstadt.
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Das Fünfgangmenu mit Weinbegleitung war einfach kästlich, der Service sehr zuvorkommend.
Value for money (80%)
Sehr gemütlich und sauber. Etwas kühl, aber nicht problematisch.
Service (80%)
Location (100%)
71%
written by Klaus Ehrlich. Gabriele Ehrlich,
2024-01-07
Wir kommen seit vielen Jahren hauptsächlich wegen der guten Lage in den wilden Mann. Allerdings merken wir das die Leistungen des Hauses merklich nachlassen. Wir haben seit Jahren das gleiche Zimmer und hier hat sich nichts geändert .Das Bett ist alt und die Matratzen verbraucht ! Minibar und tv total veraltet, ebenso die Liege und die beiden Sessel . Im Bad funktioniert die Heizung neben der Dusche nie, und auch die Waage nie ??????? Das Frühstück hat sich die letzten Jahre konstant verschlechtert! Am Büffet steht eine Platte für Wurst mit einer Plastikglocke ! Hier wird nichts aufgefüllt fast immer leer, oder 2 bis3 Scheiben Fleischwurst oder Paprikawurst . Die Wurst wurde von uns mehrfach reklamiert da sie sauer war. Die Flaschen mit den Getränken Wasser, Orangensaft und Sekt sind meistens leer und werden nicht nachgefüllt! Einzig das Brot ist sehr gut. Wir haben vor 2 Jahren schon einmal an Herrn Affolter auf die Problematik hingewiesen , woraufhin Besserung zugesagt wurde. Allerdings hat sich alles vor allem beim Frühstück weiter verschlechtert ??????? Das Preisleistungsverhältnis stimmt nicht ! Viele Leute kommen hauptsächlich wegen der guten Lage des Hotels.
more details
Room (80%)
Cleanliness (80%)
Breakfast (40%)
sehr dürftig, wurst in der Plastikglocke sauer, mehrmals reklamiert, keine Auswahl, Proseccoflasche leer, brot sehr gut !
Restaurant (80%)
Allerdings Auswahl Speisen immer das gleiche ! ( seit 3 Jahren) Neue Speisekarte wäre von Vorteil!
Value for money (60%)
Seit vielen Jahren nicht erneuert. Bett, minibar, tv, heizung an der dusche funktioniert nicht, Waage funktioniert nicht !
Service (60%)
Frühstück wesentlich verbessern ( konstant schlechter) Zimmer renovieren,
Location (100%)
100%
Anonymous
2024-01-06
Wunderbarer Aufenthalt mit sehr freundlichem und aufmerksamem Personal
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
80%
written by Marcia Barbacki
2024-01-04
The room was comfortable and clean. The service at the reception desk was adequate. The management of the restaurant needs improvement. The manager was overwhelmed and not competent in managing the reservations for the evening diners. He needs improvement in customer service skills.
more details
Room (100%)
Cleanliness (60%)
Reception desk staff need to give guests correct information. For example, they should tell guests that restaurant reservations are indeed needed. I was told reservations were not needed and then was refused a table in the empty restaurant at 6PM one eve
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (60%)
Location (100%)
100%
Anonymous
2024-01-03
Alles perfekt, Zimmer gross und sauber.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Hans Burkhart
2024-01-02
Krimidinner: Das Essen war ausgezeichnet, der Service hervorragend! Ein genussvoller und unterhaltender Abend.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
80%
written by Frau Donadi Fabiana und nicht Herr Donadi.
2024-01-02
Wir kommen schon seit Jahren immer wieder gerne zu Ihnen. Waren bis jetzt auch immer zufrieden. Wie schon weiter oben vermerkt waren wir dieses Mal enttäuscht auf Grund des Parkservices (Auto beschädigt).
more details
Room (80%)
Cleanliness (60%)
Wir hatten leider ein unglückliches Weekend, das Auto wurde beschädigt zurückgebracht. Wir hatten diesbezüglich bereits Kontakt mit Herrn Affolter.
Breakfast (80%)
Super Frühstück, wir würden uns aber über verschiedene Eierspeisen freuen. Evtl. kleine Karte, Pan Cakes oder Spiegelei oder Omelette. Das wäre mega.
Restaurant (100%)
Die kulinarische Reise von Sascha Behrendt war fantastisch.
Value for money (60%)
Wir haben ein Superior Zimmer gebucht. Eine sanfte Renovation des Badezimmers wäre angebracht. Der Duschschlauch war mit Klebeband zusammengeflickt und das Waschbecken hat mehrere Sprünge, schade für ein 4 Sterne Hotel. Wir persönlich wünschten uns einen
Service (80%)
Location (100%)
Wir persönlich stehen nicht so auf Teppichböden.
100%
written by ramona villaverde chamosa
2024-01-02
mi experiencia ha sido fantástica. todo inmejorable.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
written by Rita Triponez
2024-01-02
Sehr schönes Hotel an guter Lage. Personal sehr freundlich und hilfsbereit. Wir kommen wieder ????
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Das Birchermüsli war leider zu kalt
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
Anonymous
2023-12-06
Excellent from start to finish. On our journey through Central Europe, the Hotel Wilden Mann was the best of all the hotels in which we stayed.
more details
Room (100%)
Cleanliness (100%)
The front desk personnel were courteous and helpful (in purchasing tickets to a nearby concert).
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Room was beautifully decorated as was the hotel itself.
Service (100%)
Location (100%)
100%
written by Dirk Baecker
2023-12-04
angenehme, entgegenkommende Atmosphäre
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2023-11-22
Clean, Comfortable and well located Hotel with courteous helpful and friendly staff
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
96%
Anonymous
2023-11-21
Molto piacevole e confortevole
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Camera molto bella
Service (80%)
Location (100%)
93%
Anonymous
2023-11-21
Muy positiva. Me encuentro muy cómodo. Como en casa.
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Una mesa de trabajo un poco más amplia
Service (80%)
No tengo suficientes datos para evaluar este punto.
Location (100%)
92%
Anonymous
2023-11-20
Guter Service, gut ausgestattete Zimmer, Gebäude mit historischer Ausstrahlung… zum Verweilen auch tagsüber…
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
93%
written by Margaret
2023-11-20
Empfehlenswert. Charmant. Man fühlt sich hier luxuriös zu Hause Kein null acht fünfzehn Erlebnis, wie in anderen modernen Hotels.
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
So schön heimelig und luxuriös
Service (80%)
Location (100%)
100%
written by Martina
2023-11-20
Excellent room and services offered
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
83%
Anonymous
2023-11-20
nett freundlich sauber
more details
Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (80%)
96%
Anonymous
2023-11-18
We had a great experience. Our room was upgraded to a suite which was very generous. The front desk staff were very friendly and helpful. We would definitely recommend this hotel to our friends.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
O
Service (100%)
Location (100%)
O
100%
Anonymous
2023-11-16
Ein schönes Erlebnis in einem historischen Hotel, es passt sehr gut für einen Besuch in Luzern. Alles war sehr angenehm und wir haben den Aufenthalt genossen.
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Room (100%)
Super Ausgangspunkt für alles. Nachts ruhig.
Cleanliness (100%)
Der Empfang war sehr herzlich und die Reseptionistin zudem sehr kompetent. Wir fühlten uns sofort wohl.
Breakfast (100%)
vielseitig und freundliche Bedienung
Restaurant (100%)
Value for money (100%)
das Zimmer und Bett war sehr gemütlich. Wir hätten allerdings eine Dusche statt Eckbad bevorzugt. Aber das ist natürlich sehr individuell.
Service (100%)
wir hatten ein Spezialangebot
Location (100%)
perfekt gereinigtes Zimmer
100%
written by Cristina Popa
2023-11-16
Amazing, will come back once every 2 weeks until May or June.
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love it!
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80%
written by Victoria Isom
2023-11-09
My stay was lovely, only turned off by the manager following my son from reception to outside the breakfast room and asking if he could help him as if he were not a guest.Thoroughly uncalled for and disturbing behavior
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Room (40%)
Cleanliness (100%)
The reception staff and breakfast staff were exceptional
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (80%)
The desk in my room was never dusted my entire stay with you
100%
written by Inez Garza
2023-11-08
Excellent historical hotel in a prime location.
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86%
written by nobody
2023-11-07
gut, für meine Bedürfnisse absolut zufriedenstellend
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Room (100%)
ideal, zwischen Bahnhof und Veranstaltungsort
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (80%)
88%
Anonymous
2023-11-03
sehr gut- ausgezeichneter service vor ort
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Room (100%)
perfekt
Cleanliness (100%)
ausgezeichnet
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Bis auf den Duschvorhang im Badezimmer war alles ok. Kleinigkeiten hatten nicht funktioniert wie zB die Heizung. Gott sei Dank war es noch nicht zu kalt im Oktober.
Service (60%)
wie oa
Location (100%)
sehr gut
85%
written by Siegenthaler
2023-11-02
Gutes Stadthotel an sehr guter Lage..
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Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
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93%
Anonymous
2023-11-02
Schönes traditionelles Hotel mit Herz
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Room (80%)
zentral und trotzdem ruhig
Cleanliness (100%)
freundlich
Breakfast (100%)
liebevoller Service und alles was es braucht - alternative Milch + yoghurt wäre als Ergänzung schön..
Restaurant (80%)
Value for money (100%)
sauber, liebevoll eingerichtet
Service (80%)
Location (100%)
ganz leichter Schimmel an der Decke im Badezimmer (214)
92%
Anonymous
2023-10-29
We enjoyed our stay at Wilden Mann. Would reccomend it highly to others.
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Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (80%)
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100%
written by M. Gilbert
2023-10-23
I came as part of a tour and, if I were to return to Luzern, I would definitely choose to stay here again.
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Room (100%)
The location was ideal.
Cleanliness (100%)
The hotel staff was gracious, communicated well, and very patient when answering my questions.
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
My room and the entire hotel were spotlessly clean at all times.
100%
written by DMast
2023-10-23
Overall great experience would refer to friend.
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Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
90%
Anonymous
2023-10-19
Très beau séjour, qualité de l'hôtel, propreté de la chambre, très bon petit déjeuner et situation.
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Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Nous aurions apprécié la climatisation.
Service (80%)
Location (100%)
100%
Anonymous
2023-10-18
Great location and great staff.
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Breakfast (80%)
Restaurant (80%)
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90%
Anonymous
2023-10-18
gut bis sehr gut Sehr freundliche Atmosphäre hilfsbereite Mitarbeiter an der Reception und im Service.
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Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
96%
Anonymous
2023-10-16
Great Hotel. Great location.
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Breakfast (80%)
Restaurant (80%)
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Service (80%)
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88%
written by John Novak
2023-10-16
Very pleased. Friendly staff, nice location.
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Room (100%)
Very convenient.
Cleanliness (100%)
Friendly staff.
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Creaky floors.
Service (60%)
Part of a bus tour, not aware of the cost.
Location (100%)
No complaints.
100%
written by BJM
2023-10-16
Excellent place good location
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Breakfast (100%)
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Value for money (100%)
Excellent
Service (100%)
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97%
written by Viviane
2023-10-16
Positive stay! Very charming!
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Value for money (80%)
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88%
written by Dennis
2023-10-14
We enjoyed our stay at the hotel!
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Value for money (80%)
Service (80%)
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97%
written by Leo + Gertrudis Coerrenzig
2023-10-14
Ein Hotel mit Tradition und Charme im Herzen von Luzern.
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Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Leider waren die Betten für 1.98 mm Körperlänge etwas kurz. Im Bad wäre eine begehbare Dusche eine deutliche Verbesserung.
Service (100%)
Kenne ich nicht wirklich, da die Übernachtung im Rahmen einer Pauschalreise gebucht wurde,
Location (100%)
100%
written by Kim and Tom
2023-10-13
We loved staying at the Wilden Mann in Lucerne if we ever return would absolutely stay there again!
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Room (100%)
Location was walkable to everything in town.
Cleanliness (100%)
Cannot say enough about how fantastic the staff at this hotel were. They all went above and beyond any expectations. They were just so kind, pleasant and accommodating! Would return to this hotel just because of the way they treated us as guests.
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Room was immaculately clean and well appointed. Terrace was wonderful!
Service (100%)
We had a five star room at 4 star prices.
Location (100%)
Immaculately clean.
77%
Anonymous
2023-10-13
Good… would have preferred a room larger .
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Light stands next to bed could be larger.
Service (80%)
Location (80%)
100%
written by Annemarie de Vries
2023-10-12
Wonderful cosy hotel, friendly staff, great location. It is lovely to sleep in a 500 year old building! The food in the restaurant is excellent!
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92%
Anonymous
2023-05-01
sauber und freundlich
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97%
written by Adrian
2023-05-01
Cozy, I liked that it was placed very close to mostly all touristic attractions of Luzern
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The hotel is very clean. The room nicely combined the traditional feeling with the modern appliances.
Service (80%)
Location (100%)
82%
Anonymous
2023-04-30
Location very good Fri Ed ndly service. Would recommend
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Room (80%)
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Breakfast (80%)
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Value for money (60%)
Not sure
Service (80%)
Location (80%)
93%
written by Zindel Alexandre A.
2023-04-29
Freundliche Stimmung bei Gästen und Personal
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Breakfast (80%)
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Service (80%)
Location (100%)
100%
Anonymous
2023-04-27
I had a great experience with the hotel amenities and professional and friendly service.
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Room (100%)
Loved the location in downtown Lucerne
Cleanliness (100%)
Friendly and professional
Breakfast (100%)
Love the variety of the breakfast offerings
Restaurant (100%)
Very good food and service
Value for money (100%)
Cleanliness and the furnishing of the room
Service (100%)
Location (100%)
Very nice and clean hotel
90%
Anonymous
2023-04-26
Chambre trop chaude, pourtant le radiateur n'était pas alumer... Nous avons du ouvrir la fenetre 2 fois dans la nuit pour aérer.
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Breakfast (80%)
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Value for money (80%)
Service (80%)
Location (100%)
68%
Anonymous
2023-04-25
Sehr nettes Haus. Für den Vielreisenden fällt auf, dass diverse Details nicht berücksichtigt werden, die heute einfach dazu gehören.
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Room (80%)
Cleanliness (60%)
Breakfast (60%)
Restaurant (60%)
Value for money (80%)
Service (40%)
Location (100%)
100%
Anonymous
2023-04-23
Incontournable et très joli!
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82%
written by Die Bewertung soll nicht im Internet erscheinen!!!
2023-04-13
Bei unseren früheren Aufenthalten wurde uns mehr persönliche Aufmerksamkeit entgegengebracht. Es wäre schön, wenn die "Teamharmonie" sich wieder in alter Form präsentierte.
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Room (80%)
Gutes Bad (Tageslicht), Blick aus dem Zimmer, Helligkeit des Raumes
Cleanliness (80%)
Breakfast (100%)
Vielfalt, schöner Raum, glutenfreie Verpflegung
Restaurant (100%)
ausgezeichnete Küche
Value for money (60%)
Renovierung (Neuer Teppichboden, Tapeten erneuern...)
Service (80%)
Location (80%)
Zimmerreinigung etwas zu spät, erst am Nachmittag
50%
written by Tushar Jain
2023-04-11
rooms are very small. Elevators are very small. Service is not upto the mark. Not many options in breakfast. Attendants not very helpful
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Room (60%)
Cleanliness (40%)
Breakfast (40%)
no options. Attendendants not very helpful.
Restaurant (100%)
Value for money (40%)
very small rooms. low amenities
Service (40%)
Location (80%)
83%
Anonymous
2023-04-03
Overall my experience was very positive.
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Room (100%)
1st floor was a little bit loud
Cleanliness (100%)
Very friendly and helpful
Breakfast (80%)
Good quality for value
Restaurant (100%)
Value for money (80%)
Clean an comfortable
Service (80%)
Location (60%)
Very clean
100%
Anonymous
2023-04-02
I would recommend this hotel for everything. The evening meals. I had 2 were especially impressive
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Room (100%)
Easy to find. Central and very near to station
Cleanliness (100%)
Reception, very helpful, waiters top class
Breakfast (100%)
Good choice
Restaurant (100%)
Nothing was too much trouble
Value for money (100%)
Comfort and accessories
Service (100%)
All of it
Location (100%)
No oroblems
91%
written by Andreas
2023-04-02
Nettes Hotel mit viel Geschichte und einem exzellenten Restaurant
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Breakfast (60%)
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88%
written by Gillian Bolingbroke
2023-03-29
Wonderful - very restful. Location perfect.
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Room (100%)
In very quiet part of old town
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Very cosy, beautiful curtains, quiet.
Service (80%)
Location (100%)
88%
written by Svein Lindbak
2023-03-29
We had a very nice stay, and will certainly use your hotel again.
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Restaurant (80%)
Value for money (80%)
Service (80%)
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100%
Anonymous
2023-03-29
Mycket bra. Vi brukar äta i Burgstube men nu var det stängt på söndag så därav ingen middag där.
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Room (100%)
Centralt till gamla stan. Etc
Cleanliness (100%)
Bra personal
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Fantastiska rum i trevlig stil, rent o snyggt. Tofflor o badrock ett stort plus.
Service (100%)
Location (100%)
100%
Anonymous
2023-03-26
Sehr gute Lage und ausgezeichnete Bedienung
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Restaurant (80%)
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Service (100%)
Location (100%)